I cannot enter a room even though I have provided the correct membership code. Why?
If you cannot enter the room even though you are logged in, your membership code might be incorrect. In this case, email the room moderator and ask for the membership code.
Note: To protect data privacy, the eLearning office and the DLL advice team do not have membership codes for any rooms. If you need a membership code, email the room moderator directly or ask them personally during your next meeting.