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AGORA

e-platform for the Humanities at Hamburg University

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I have been experiencing problems since the last CommSy update. What do I do?

Upgrades to new CommSy versions are announced on the homepage of the portal. When a new version of CommSy has been installed, it can cause problems at first. These problems are usually easily fixed. Simply delete your cache and the CommSy cookies in your browser settings.
For instructions, refer to the website of the company that makes your browser. The most common browsers are:
Firefox:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Google Chrome:
https://support.google.com/accounts/answer/32050?hl=en
Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
https://support.microsoft.com/en-us/help/260897/how-to-delete-the-contents-of-the-temporary-internet-files-folder
Safari:
https://support.apple.com/kb/PH19214?locale=en_US