I've forgotten my password. What now?
If you cannot remember your password, use the button labeled “Forgot your password?”. It is underneath the entry field for your password in the CommSy bar. The system will send an email to the address specified in your account. Follow the instructions to reset your password.
If you are a member of Universität Hamburg and you use your uni username to log in, go to the user account administration portal to change your password. It can take up to 24 hours for your changes to take effect in the CommSy portal.
If you ever forget your username, there is a similar button that will help you retrieve it. It asks you for the email address associated with your username in our system.