Why am I still unable to enter a workspace despite entering the correct membership code?
After setting up your User ID, log on to the system. Now you should be able to enter your project workspaces. See also: How can I find and enter a current project workspace?
In case you are unable to enter the desired workspace, despite having checked that you are logged in, it could perhaps be that the membership code is not up-to-date. In this case, please write an e-mail to the workspace moderator, requesting the membership code again. To contact the workspace moderator, look for the “Contact persons” link near the door symbol and click on “Contact via e-mail”.